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Consultancy and Advice

Considering taking your first steps into RPA, hyper automation or low-code, are you sitting through a jumble of data sources such as email, excel or a grinding ERP system? We are happy to help you set up or evaluate your project, help you choose the most appropriate tool and share our best practices for setting up a competence center.

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Project selection

Choosing the right project is crucial, especially in the early stages of your change project. After all, early successes help build confidence for further steps.

Selection of the tool

Not every RPA tool can do the same thing, although there are many similarities. We help you choose the right data bot, taking into account the processes to be automated, budget, desired level of independence, existing IT infrastructure but also whether you want the data bot to perform multiple processes in the future.


Our proven analysis methodology guarantees worry-free training for the data bot and your staff, as well as a budget that is fixed in advance.


RPA is essentially a no-code solution. As part of a hyper automation project or because of historical choices, limited programming may still be necessary. In such low-code projects, experience cannot be underestimated. A wrong decision means reduced stability, limited scalability or a non-replicable solution

Change management

Launching data bots is one thing, mentoring your employees and helping you set up a corresponding organizational structure is also a skill that we are happy to assist you with.

Maintenance & support

When processes change or existing software is updated, employees need training. The same goes for your data bot. We are happy to take over the service and maintenance of your existing RPA environment. Even if they were not implemented by us.


If you want to build your own knowledge in analysis, training or maintenance, we can help you by training your people.


Johan Van Den Bulck

Johan Van den Bulck

Johan’s 7 years of experience with RPA is exceptional for such a young technology. In charge of the HR department at Belfius Insurance, he was a pioneer in the application of Databots in the low countries. In addition, in this capacity, Johan was directly involved in the strategic digital transformation of the group in the wake of the European debt crisis. As such, he knows the tricks of the trade like no other. Since the founding of Teroco in 2017, he has made this particular expertise available to our clients. Johan supervises all Finance, HR and Insurance projects within Teroco.

Quick Facts about Johan

  • Databot pioneer: 7 years of experience
  • Business Process Management
  • Change Management
  • Finance, HR & Insurance
Pascal Kemps

Pascal Kemps

Pascal has 20 years of global logistics experience under his belt. Within the Customer Solutions & Innovation division of Deutsche Post DHL, he was responsible for the strategic account management of the world’s largest buyers of logistics services (DHL) and marketing services (TAG). His work has been recognized by a prestigious Strategic Account Management Association Excellence Award, 2 Global CEO Awards for “Most Innovative Project” and has been documented in several books and publications. Pascal supervises all projects within Teroco related to Logistics, Marketing & Sales.

Quick Facts about Pascal

  • 20 years of experience
  • Logistics, Sales & Marketing
  • Lean 6 Sigma Green Belt – Gold
Stijn Ongena

Stijn Ongena

During my career I gained a lot of knowledge about different sectors (Banking, Telecom, FMCG, …) but the red line in between was specialization in software applications and accounting / management reporting (BI). I think the role I play is less important than the knowledge and experience I bring. I always want to understand the domain in which I work. If you don’t understand the circumstances, you can never be a good advisor. I have always succeeded in creating value for my clients in a short period of time and have the mindset to think out-of-the-box. I see myself as a pragmatic but decisive person. Looking for the best solution, but knowing that trade-offs are part of the game.

If you are faced with complex process automation problems and know that there must be another way to achieve your goal, I may be that final push you need, in the right direction.

Quick Facts about Stijn

  • 25 years of experience
  • Out-of-the-box thinking
  • Pragmatic but decisive
  • Banking, Telecom, FMCG,…
Francis Coulonval

Francis Coulonval

Francis has a proven track record in IT, management and consulting, both in Belgium and around the world. His experience includes the digital transformation of many banks around the world. He has guided his clients in such diverse matters as project management, implementation of software packages, implementation of new technologies.

His leitmotif is to put his clients’ interests first.

In addition to his banking background, Francis also has significant experience installing IT systems in the manufacturing, healthcare and insurance sectors.

Francis is the ideal partner to advise clients on the successful selection and application of Databots (RPA) to optimize business processes.

Quick Facts about Francis

  • 27 years of experience
  • Analysis & improvement of business processes
  • Change Management
  • Finance, Insurance, Manufacturing, Healthcare,…
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