A data bot follows one or more users as they perform a specific task. The data bot records what they do on their PC or terminal when processing an order (open e-mail, open pdf attachment, copy order number, look up order in the ERP system, etc…).
By “following” the process several times, with or without multiple employees, the data bot generates a process map with all detected variations. The ideal starting point for a Lean 6 Sigma activity or an RPA follow-up project.
Teroco works with global players such as IBM and UiPath for task mining projects.