The challenge
For each departing container, Boeckmans’ people must pass customs documents and HSE. That was a manual job, checking daily through 3 excel sheets for which containers which documents were already received. Depending on the number of containers booked and the number of sailings, the team could come under great time pressure.
The solution
Based on the daily mail from terminal operator PSA with an overview of all booked containers, the data bot is going to check in the Alaska & Cpoint software packages whether the necessary information has been received. If all documents are received, the databot generates the export manifest.
The result
3 major benefits were realized thanks to the introduction of the data bot:
- A tedious, repetitive job fell off the shoulders of employees, positively affecting employee satisfaction.
- The sometimes very high time pressure falls away, which again has a positive impact on employee satisfaction but also reduces the risk of errors.
- Several hours per week are saved – depending on the number of sailings and the number of containers booked. Workers now spend the freed up time on more productive tasks.
